CATEGORY: Certificate in Local Government Administration

Organizational Behavior

Course Access: Lifetime
Course Overview

LGA 101        Organizational
behavior

Course description: Organizational
behavior is influenced primarily by two factors namely: the people that are in the organization and its organizational structure. The
interplay of these two features and the resulting dynamics contribute to
interesting studies in organizational behaviour. This course is designed to
examine various dimensions of these dynamics thereby enhancing participants’ understanding of the organizational cultures so that they can function effectively
within their organizational context and effect change wherever and whenever
necessary.    

Course duration:      8 hours

Learning outcomes: At the end of this course, participants, will
be:

  • aware of the dynamics of organizations.
  • familiar
    with theories and techniques used in effective organizational functioning.
  • able to apply theories and techniques in organizational functioning to their specific context.
  • able to apply apply change management strategies to facilitate organizational change.
  • familiar with basic conflict management strategies. 

 Course
topics:

  • Introduction
    to organizational behavior.
  • Theories and techniques used in effective organizational functioning
  • Organizational
    development techniques.
  • Organizational
    change and change management.
  • Conflict
    management in organizations.

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